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    Sales Support Administrator – Skipton - Bradford

    £22000.00 - £25000.00

    ROLE:    SALES SUPPORT ADMINISTRATOR

    REPORTS TO:     SALES TEAM LEADER

     

    Douglas Charles are pleased to be working in association with our Client, a well-established business in Bradford, in the search for a Sales Support Administrator to join their Sales Team.

    Role Purpose:

     

    Complete order placement and assist the Sales Team Leader in completing any other administrative tasks, such as phone calls and liaising with internal departments to chase important information.

    Accountabilities:

    • Log orders for all products
    • Ensure customers use latest version order forms
    • Ensure all order forms are fully completed and error free
    • Deal with spares orders
    • Liaise with the Account Manager for any orders where incorrect order form is used
    • Record all communications with partners on NetSuite.
    • Manage enquiries inbox

    Responsibilities:

    • Responsibility of logging all orders accurately on NetSuite and following through order process to completion with full customer liaison where required. This will include checking order feasibility by liaising with different departments and finding solutions where necessary.
    • Record all communications to partners via NetSuite.
    • Assist with weekly phone calls to partners to chase approvals and advise partners of orderbook progress and planned deliveries.
    • Responsible for Enquiry inbox.
    • Draft communications to partners following Sales Team Leader’s guidelines.
    • Update SOP’s and Sales internal procedures.
    • Ensure that all paperwork where required is completed accurately and recorded on NetSuite.
    • Maintain information on NetSuite on activity.
    • Assist in the translation of all marketing information for communication to partners (depending on territory/language requirements – if applicable).
    • Comply with requests from marketing to deliver company marketing strategy.
    • Carry out duties compatible with this job and the employee’s individual skills as required by management.
    • Comply with the company Health, Safety & Environmental rules and regulations to ensure the Company achieve the objectives set out in its policies.
    • To report any unsafe act, occurrence, near miss and injury using the Company’s reporting process.
    • To aid in Health, Safety & Environmental investigations, audits and improvement processes.

     

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      What Our Clients Say

      Douglas Charles Recruitment helped me to recruit two superb new people to join my team at Business Coaches Yorkshire Ltd, my Action Coach franchise and I would recommend Douglas Charles to anyone looking for support with recruiting.

      Sharon, my main contact, was amazingly helpful from our first meeting through to checking in after the team members had started to make sure everything was good.

      On our initial call Sharon asked lots of questions to get clarity on the business, the roles I was looking to recruit and what I needed skills and behaviour wise from candidates. She used all of this information gleaned to turn my job description into an effective job advert and tweaked this over a few weeks to ensure the candidates applying matched the profile needed.

      Sharon worked closely with me to accommodate the recruitment process I wanted to use – CV screening, an initial telephone interview by Sharon, a group interview and then 121 interviews with me.

      She easily adjusted her ways of working to meet my needs and in the group interview was an invaluable second pair of eyes and ears – offering sound insight on the candidates and willing to voice her opinion to help me reach a decision on who to invite to the next stage.

      Sharon worked hard to find the right candidates – matching people both on skills and attitude for my requirements. She is highly personable, a great support during the recruitment process and a good judge of character.

      The candidates experience was equally positive – with both of them describing Sharon as incredibly friendly – she quickly put them at ease, was very informative and clear on what to expect and responsive to their queries and questions.

      I would recommend Douglas Charles Recruitment to anyone looking to recruit.

      Jenni Morgan

      Business Growth Specialist

      ActionCOACH UK

      Jenni Morgan

      Jenni Morgan
      Telemarketer - Business Coaches Yorkshire Ltd

      I have used Douglas Charles recruitment for our professional needs.

      They are an amazing agency and they take the time to actually listen and get to know the company and the ethos that they are recruiting for. This is what sets them apart from the rest.

      Barnaby Roe

      Barnaby Roe
      Managing Director - Wakefield Pharmacy

      Sharon and David at Douglas Charles listened and understood my dilemma when I had a problem. Only then did they look for suitable relevant opportunities for me.

      Within two weeks I had two job offers. I would recommend Douglas Charles to anybody who is looking for new staff or a new job.

      Mark Robinson

      Mark Robinson
      - Burrow & Crowe Ltd

      Hi, my name is Ronan Cezar.

      I was recently assisted by Douglas Charles team for a job position.

      I was able to get an offer thanks to Mr. David Armitage and Mrs. Sharon Devine.
      David and Sharon were not only supportive, kind and patient, they were the key element to make my new job possible.

      I hope everyone looking for a job could have such an incredible assistance.
      Totally recommended.

      Thanks Sharon and David,

      Yours sincerely,

      Ronan Cezar

      Ronan Cezar

      Ronan Cezar
      International Business Partner - International Business Partner, VIOOH Limited

      “Throughout the recruitment process Sharon kept me fully up to date with the progress of my application. Arranging the interview with the recruiting company and communicating professionally and timely at all stages.

      Sharon supported me and answered any questions I had prior to the interview. Sharon’s support and advice was invaluable and the match between job role and candidate experience and suitability was second to none. I highly recommend this recruitment business for finding the right people for the right roles, I have worked with recruiters previously both as a recruiting manager in business and as a candidate, and Douglas Charles Recruitment stands out as a step ahead of the rest, fantastic service that delivers results! Thankyou.!”

      I truly love my job and your help was a major factor in this life change move for me and I am very grateful to you.

      Kind regards,

      Robert

       

      Robert Guest

      Robert Guest

      Robert Guest
      Customer Service and Retentions Manager - Simply Vehicle Leasing

      Douglas Charles deliver a professional and personalised service, they make you feel comfortable putting your trust in them to find the right fit of candidate for your role.  Sharon our consultant is friendly, approachable, helpful and understanding, she demonstrates professionalism and passion in her work. I appreciate her quick response, efficiency and prompt follow-ups to my requests.  She knows and understands how we work here at Slingsby’s and will not swamp you with CV’s only forwarding those of people likely to be a good fit.

      Thanks for all your help Sharon

      Kind regards,

      Morag J Tearne

      HR, Health & Safety Manager

      Morag Tearne

      Morag Tearne
      Various Office Based Roles - HC Slingsby PLC

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