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    Relationship Manager - Bradford

    £20000.00 - £22000.00

    Job Description

    Relationship Manager

    Title

    Relationship Manager

    Location

    Bradford

    Contract

    Permanent, Full Time

    Salary

    Competitive [+ Benefits]

    • Applicants must hold a valid, clean, UK Driving License as travel will be required within this role. Previous experience within a similar function beneficial, previous experience within a telecommunications environment highly advantageous.

    Our Client

    Our client is a leading technology & communications provider with a market leading product/service. Their offering is quickly gaining a greater market share and has no signs of slowing down

    Our Client is committed to delivering high-quality connectivity and services to their businesses and schools.

    We are helping them in their search for a Relationship Manager to join their Sales team, could this be you?

    Here’s what you would be doing:

    Their customers are at the heart of everything they do. Within this exciting new role, you will be responsible for supporting their customers throughout their onboarding, ensuring they have everything they need from day one and beyond.

    As an integral part of the Sales team, you will understand the needs of their direct clients, being on-hand to advise on suitable products and services, to ensure they receive the best service possible. You will take the lead in the resolution of inbound queries, escalating and transferring to other internal departments where required and reporting on customer satisfaction and client retention.

    Here’s what they would like from you:

    The successful candidate will be able to demonstrate a passion and commitment to the delivery of exceptional customer service.

    Utilising your strong interpersonal skills and technical competencies, you will be highly capable of establishing, building and maintaining relationships with our customers. You will be adaptable, with an ability to self-manage your workload to ensure the timely and effective resolution of any issues or complaints.

    Previous experience of working within a similar role within a telecommunications environment would be advantages.

    *Please note, as this role may require travel, the successful candidate would be required to hold a full UK Driving License (Clean).

    Location & Benefits:

    Their teams operate out of central Bradford, offering easy access to local amenities. Onsite they have staff parking and kitchen facilities. They are committed to nurturing a great place to work, with staff wellbeing at the heart of everything they do. They offer a range of benefits to our employees, including health cash plan, a ride-to-work scheme, a bonus holidays program and free internet connectivity to your place of residence.

    In recognition of requirements over the course of the Covid pandemic, we are currently enabling flexible remote working.

    Ready to Apply?

    If this sounds like the role for you, we would love to hear from you! Please submit your CV and covering letter and our team will get in touch.

    Douglas Charles and its Clients are Equal Opportunities Employers. We do not discriminate on the basis of race, colour, religion, sex, gender, orientation, origin, age, disability, or any other characteristic. We celebrate and champion diversity, striving to create an inclusive workplace for everyone.

    Request a call back

    Fill in the form with your details and one of our team will give you a callback. Our team are happy to help with any questions or queries you may have, whether it’s about available roles or positions you are looking to fill.

      What Our Clients Say

      “Throughout the recruitment process Sharon kept me fully up to date with the progress of my application. Arranging the interview with the recruiting company and communicating professionally and timely at all stages.

      Sharon supported me and answered any questions I had prior to the interview. Sharon’s support and advice was invaluable and the match between job role and candidate experience and suitability was second to none. I highly recommend this recruitment business for finding the right people for the right roles, I have worked with recruiters previously both as a recruiting manager in business and as a candidate, and Douglas Charles Recruitment stands out as a step ahead of the rest, fantastic service that delivers results! Thankyou.!”

      I truly love my job and your help was a major factor in this life change move for me and I am very grateful to you.

      Kind regards,

      Robert

       

      Robert Guest

      Robert Guest

      Robert Guest
      Customer Service and Retentions Manager - Simply Vehicle Leasing

      I have used Douglas Charles recruitment for our professional needs.

      They are an amazing agency and they take the time to actually listen and get to know the company and the ethos that they are recruiting for. This is what sets them apart from the rest.

      Barnaby Roe

      Barnaby Roe
      Managing Director - Wakefield Pharmacy

      Sharon and David at Douglas Charles listened and understood my dilemma when I had a problem. Only then did they look for suitable relevant opportunities for me.

      Within two weeks I had two job offers. I would recommend Douglas Charles to anybody who is looking for new staff or a new job.

      Mark Robinson

      Mark Robinson
      - Burrow & Crowe Ltd

      Douglas Charles Recruitment helped me to recruit two superb new people to join my team at Business Coaches Yorkshire Ltd, my Action Coach franchise and I would recommend Douglas Charles to anyone looking for support with recruiting.

      Sharon, my main contact, was amazingly helpful from our first meeting through to checking in after the team members had started to make sure everything was good.

      On our initial call Sharon asked lots of questions to get clarity on the business, the roles I was looking to recruit and what I needed skills and behaviour wise from candidates. She used all of this information gleaned to turn my job description into an effective job advert and tweaked this over a few weeks to ensure the candidates applying matched the profile needed.

      Sharon worked closely with me to accommodate the recruitment process I wanted to use – CV screening, an initial telephone interview by Sharon, a group interview and then 121 interviews with me.

      She easily adjusted her ways of working to meet my needs and in the group interview was an invaluable second pair of eyes and ears – offering sound insight on the candidates and willing to voice her opinion to help me reach a decision on who to invite to the next stage.

      Sharon worked hard to find the right candidates – matching people both on skills and attitude for my requirements. She is highly personable, a great support during the recruitment process and a good judge of character.

      The candidates experience was equally positive – with both of them describing Sharon as incredibly friendly – she quickly put them at ease, was very informative and clear on what to expect and responsive to their queries and questions.

      I would recommend Douglas Charles Recruitment to anyone looking to recruit.

      Jenni Morgan

      Business Growth Specialist

      ActionCOACH UK

      Jenni Morgan

      Jenni Morgan
      Telemarketer - Business Coaches Yorkshire Ltd

      Douglas Charles deliver a professional and personalised service, they make you feel comfortable putting your trust in them to find the right fit of candidate for your role.  Sharon our consultant is friendly, approachable, helpful and understanding, she demonstrates professionalism and passion in her work. I appreciate her quick response, efficiency and prompt follow-ups to my requests.  She knows and understands how we work here at Slingsby’s and will not swamp you with CV’s only forwarding those of people likely to be a good fit.

      Thanks for all your help Sharon

      Kind regards,

      Morag J Tearne

      HR, Health & Safety Manager

      Morag Tearne

      Morag Tearne
      Various Office Based Roles - HC Slingsby PLC

      Hi, my name is Ronan Cezar.

      I was recently assisted by Douglas Charles team for a job position.

      I was able to get an offer thanks to Mr. David Armitage and Mrs. Sharon Devine.
      David and Sharon were not only supportive, kind and patient, they were the key element to make my new job possible.

      I hope everyone looking for a job could have such an incredible assistance.
      Totally recommended.

      Thanks Sharon and David,

      Yours sincerely,

      Ronan Cezar

      Ronan Cezar

      Ronan Cezar
      International Business Partner - International Business Partner, VIOOH Limited

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