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Relationship Manager – Manchester - Other

£18000.00 - £22000.00

Role: Relationship Manager

Location: Manchester

Reporting to: Partnerships Assurance Manager

Salary: £18,000 -£22,000 (depending on experience)

Hours: Permanent, full-time (37.5 hours per week)

This is a great opportunity for an adaptable and enthusiastic Relationship Manager to join a highly successful and growing business. Reporting to the Partnerships Assurance Manager, working alongside other team members, you will be responsible for contacting and nurturing both new and existing customers – both online and offline across Our Clients business platforms.

Our Client is a highly successful and innovative technology-focused business with offices strategically placed across the UK. They offer huge opportunities to learn new skills in a supportive and creative environment and to make a significant contribution to shaping its future.

They are a leading technology-based brand with over 10,000 corporate partners and over 3M members across the country.

With our help they are looking for a self-motivated, effective communicator with a sales/customer service background to join their vibrant team.

Role Purpose

This role involves managing a portfolio of restaurants by re-engaging with existing partners and ensuring that restaurants are supported by the best possible offer. Lead generation and pipeline management will also be key to this role. You will reach out to the owners and decision makers of prospective restaurants to inform and opt them into a specific campaign or new product that they will run within their restaurant. The role requires someone to have the ability to communicate effectively, manage their work load and report back to the senior members of the partnership team.

Other responsibilities include;

  • Carry out outbound telephone calls with existing restaurant partners; educating them on the history of our Clients group and information on the campaign itself
  • Being responsible for achieving & reporting on set sales targets- you will be both proactive & reactive in your approach to reach out to our partnered restaurants.
  • Arrange call backs and formulate emails to liaise with the correct decision makers.
  • You will work closely with prospective & existing partners, by understanding their needs, will develop, support & grow business.
  • Advise partners of future developments & introductions of new products
  • Data entry and admin tasks when required.

· Ensure compliance at all times with company information and security policies in line with the ISO 27001 standards and GDPR standard BS10012.

Key skills and abilities;

  • Proven sales experience or industry knowledge
  • Track record of over-achieving targets
  • Familiarity with different sales techniques
  • Computer use competency.
  • Strong communication, negotiation and interpersonal skills.
  • Positive, self-motivated and driven
  • Adaptable – there will be a number of campaigns to work on based on business need and so you will need to be able to pick things up quite easily and be able to react positively to change

Request a call back

Fill in the form with your details and one of our team will give you a callback. Our team are happy to help with any questions or queries you may have, whether it’s about available roles or positions you are looking to fill.

What Our Clients Say

“Throughout the recruitment process Sharon kept me fully up to date with the progress of my application. Arranging the interview with the recruiting company and communicating professionally and timely at all stages.

Sharon supported me and answered any questions I had prior to the interview. Sharon’s support and advice was invaluable and the match between job role and candidate experience and suitability was second to none. I highly recommend this recruitment business for finding the right people for the right roles, I have worked with recruiters previously both as a recruiting manager in business and as a candidate, and Douglas Charles Recruitment stands out as a step ahead of the rest, fantastic service that delivers results! Thankyou.!”

I truly love my job and your help was a major factor in this life change move for me and I am very grateful to you.

Kind regards,



Robert Guest

Robert Guest

Robert Guest
Customer Service and Retentions Manager - Simply Vehicle Leasing

Hi, my name is Ronan Cezar.

I was recently assisted by Douglas Charles team for a job position.

I was able to get an offer thanks to Mr. David Armitage and Mrs. Sharon Devine.
David and Sharon were not only supportive, kind and patient, they were the key element to make my new job possible.

I hope everyone looking for a job could have such an incredible assistance.
Totally recommended.

Thanks Sharon and David,

Yours sincerely,

Ronan Cezar

Ronan Cezar

Ronan Cezar
International Business Partner - International Business Partner, VIOOH Limited

Sharon and David at Douglas Charles listened and understood my dilemma when I had a problem. Only then did they look for suitable relevant opportunities for me.

Within two weeks I had two job offers. I would recommend Douglas Charles to anybody who is looking for new staff or a new job.

Mark Robinson

Mark Robinson
- Burrow & Crowe Ltd

I have used Douglas Charles recruitment for our professional needs.

They are an amazing agency and they take the time to actually listen and get to know the company and the ethos that they are recruiting for. This is what sets them apart from the rest.

Barnaby Roe

Barnaby Roe
Managing Director - Wakefield Pharmacy

Douglas Charles deliver a professional and personalised service, they make you feel comfortable putting your trust in them to find the right fit of candidate for your role.  Sharon our consultant is friendly, approachable, helpful and understanding, she demonstrates professionalism and passion in her work. I appreciate her quick response, efficiency and prompt follow-ups to my requests.  She knows and understands how we work here at Slingsby’s and will not swamp you with CV’s only forwarding those of people likely to be a good fit.

Thanks for all your help Sharon

Kind regards,

Morag J Tearne

HR, Health & Safety Manager

Morag Tearne

Morag Tearne
Various Office Based Roles - HC Slingsby PLC

Douglas Charles Recruitment helped me to recruit two superb new people to join my team at Business Coaches Yorkshire Ltd, my Action Coach franchise and I would recommend Douglas Charles to anyone looking for support with recruiting.

Sharon, my main contact, was amazingly helpful from our first meeting through to checking in after the team members had started to make sure everything was good.

On our initial call Sharon asked lots of questions to get clarity on the business, the roles I was looking to recruit and what I needed skills and behaviour wise from candidates. She used all of this information gleaned to turn my job description into an effective job advert and tweaked this over a few weeks to ensure the candidates applying matched the profile needed.

Sharon worked closely with me to accommodate the recruitment process I wanted to use – CV screening, an initial telephone interview by Sharon, a group interview and then 121 interviews with me.

She easily adjusted her ways of working to meet my needs and in the group interview was an invaluable second pair of eyes and ears – offering sound insight on the candidates and willing to voice her opinion to help me reach a decision on who to invite to the next stage.

Sharon worked hard to find the right candidates – matching people both on skills and attitude for my requirements. She is highly personable, a great support during the recruitment process and a good judge of character.

The candidates experience was equally positive – with both of them describing Sharon as incredibly friendly – she quickly put them at ease, was very informative and clear on what to expect and responsive to their queries and questions.

I would recommend Douglas Charles Recruitment to anyone looking to recruit.

Jenni Morgan

Business Growth Specialist


Jenni Morgan

Jenni Morgan
Telemarketer - Business Coaches Yorkshire Ltd

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