Apply for position

Please untick this box if you wouldnt like to be contacted with positions, news etc.

Inside Sales Team Leader/B2B/ IT & Telecoms - Leeds

£20000.00 - £28000.00

Do you have the skills necessary to excel in a fast paced, Multi-award-winning Technology business that has achieved 35% growth year on year for the last 5 years and is tipped as one of the UK’s fastest growing SME Companies?

Performance. Passion & Integrity are at the heart of our client, Our client’s infectious Culture is seen as the glue that means they have an exceptional staff retention rate!

Our client is looking for an Experienced Telecoms/IT Internal Sales Team Leader with experience in Business to Business sales for high value existing & new business clients.

You will have a positive can-do attitude and the ability to lead, coach and inspire an Inside Sales team with strong sales operations skills and experience. You will be commercially aware, enjoy new challenges, be able to make tough decisions and build great internal relationships with team and management at all levels.

As the Inside Sales Team Leader you will find plenty of variety, opportunities for personal development and a constant stream of new challenges. All in a dynamic, action-orientated and supportive environment where business leaders are accessible.

Some of the responsibilities will include:

* Work with the Line Manager to create a dynamic, proactive and commercial Internal Sales team
* Support the Line Manager to drive efficiency improvements, sales operations
* Share and implement best practice
* Ensure the team is dedicated to service excellence and customer satisfaction
* Work with the Line Manager to develop vendor relationships to support growth of the transactional business
* Manage cross charges
* Continually coach individuals to improve sales and commercial skills and overall performance
* Be the first point of escalation for team queries
* Manage absence including holiday and sickness
* Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks
* Drive revenue and margin improvements & appointment setting for the Field Sales Team

You will have a positive, can-do attitude, plus proven team leading experience with ability to coach individuals to improve sales, commercial and overall skills.

We are looking for someone who can make tough decision on people and resources that are right for the business and will be appropriately firm and demanding with account managers, solutions specialists and internal service providers.

If you feel this role sound’s of interest then please submit your CV and one of the team will be in contact to discuss your application further.

Job Type: Full-time

Salary: £20,000.00 to £28,000.00 /year

Request a call back

Fill in the form with your details and one of our team will give you a callback. Our team are happy to help with any questions or queries you may have, whether it’s about available roles or positions you are looking to fill.

What Our Clients Say

I have used Douglas Charles recruitment for our professional needs.

They are an amazing agency and they take the time to actually listen and get to know the company and the ethos that they are recruiting for. This is what sets them apart from the rest.

Barnaby Roe

Barnaby Roe
Managing Director - Wakefield Pharmacy

Sharon and David at Douglas Charles listened and understood my dilemma when I had a problem. Only then did they look for suitable relevant opportunities for me.

Within two weeks I had two job offers. I would recommend Douglas Charles to anybody who is looking for new staff or a new job.

Mark Robinson

Mark Robinson
- Burrow & Crowe Ltd

“Throughout the recruitment process Sharon kept me fully up to date with the progress of my application. Arranging the interview with the recruiting company and communicating professionally and timely at all stages.

Sharon supported me and answered any questions I had prior to the interview. Sharon’s support and advice was invaluable and the match between job role and candidate experience and suitability was second to none. I highly recommend this recruitment business for finding the right people for the right roles, I have worked with recruiters previously both as a recruiting manager in business and as a candidate, and Douglas Charles Recruitment stands out as a step ahead of the rest, fantastic service that delivers results! Thankyou.!”

I truly love my job and your help was a major factor in this life change move for me and I am very grateful to you.

Kind regards,

Robert

 

Robert Guest

Robert Guest

Robert Guest
Customer Service and Retentions Manager - Simply Vehicle Leasing

Hi, my name is Ronan Cezar.

I was recently assisted by Douglas Charles team for a job position.

I was able to get an offer thanks to Mr. David Armitage and Mrs. Sharon Devine.
David and Sharon were not only supportive, kind and patient, they were the key element to make my new job possible.

I hope everyone looking for a job could have such an incredible assistance.
Totally recommended.

Thanks Sharon and David,

Yours sincerely,

Ronan Cezar

Ronan Cezar

Ronan Cezar
International Business Partner - International Business Partner, VIOOH Limited

Douglas Charles Recruitment helped me to recruit two superb new people to join my team at Business Coaches Yorkshire Ltd, my Action Coach franchise and I would recommend Douglas Charles to anyone looking for support with recruiting.

Sharon, my main contact, was amazingly helpful from our first meeting through to checking in after the team members had started to make sure everything was good.

On our initial call Sharon asked lots of questions to get clarity on the business, the roles I was looking to recruit and what I needed skills and behaviour wise from candidates. She used all of this information gleaned to turn my job description into an effective job advert and tweaked this over a few weeks to ensure the candidates applying matched the profile needed.

Sharon worked closely with me to accommodate the recruitment process I wanted to use – CV screening, an initial telephone interview by Sharon, a group interview and then 121 interviews with me.

She easily adjusted her ways of working to meet my needs and in the group interview was an invaluable second pair of eyes and ears – offering sound insight on the candidates and willing to voice her opinion to help me reach a decision on who to invite to the next stage.

Sharon worked hard to find the right candidates – matching people both on skills and attitude for my requirements. She is highly personable, a great support during the recruitment process and a good judge of character.

The candidates experience was equally positive – with both of them describing Sharon as incredibly friendly – she quickly put them at ease, was very informative and clear on what to expect and responsive to their queries and questions.

I would recommend Douglas Charles Recruitment to anyone looking to recruit.

Jenni Morgan

Business Growth Specialist

ActionCOACH UK

Jenni Morgan

Jenni Morgan
Telemarketer - Business Coaches Yorkshire Ltd

Douglas Charles deliver a professional and personalised service, they make you feel comfortable putting your trust in them to find the right fit of candidate for your role.  Sharon our consultant is friendly, approachable, helpful and understanding, she demonstrates professionalism and passion in her work. I appreciate her quick response, efficiency and prompt follow-ups to my requests.  She knows and understands how we work here at Slingsby’s and will not swamp you with CV’s only forwarding those of people likely to be a good fit.

Thanks for all your help Sharon

Kind regards,

Morag J Tearne

HR, Health & Safety Manager

Morag Tearne

Morag Tearne
Various Office Based Roles - HC Slingsby PLC

Partners and associations

Barrett Steel Racing
FSB Racing
LUFC Foundation