Apply for position

    By submitting this application you are agreeing to Douglas Charles representing you for this rolePlease untick this box if you wouldn't like to be contacted with positions, news etc.

    Head of Culture – Manchester - Other

    £45000.00 - £50000.00

    Head of Culture

    Douglas Charles Recruitment are pleased to be working with and recruiting for our prestigious Client who are based in both Central Manchester and Huddersfield. Our client offers huge opportunities to learn new skills in a supportive and creative environment, and to make a significant contribution to shaping its future.  Our clients’ consumer insight fuels innovation of their ever-growing portfolio of loyalty products and rewards, from dining and cinema to retail and fitness.

    It creates everlasting connections between brands and consumers.  They provide brands with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes.  Currently they offer a dine in service across the gourmet society, as well as a newly launched restaurant delivery and collection service.


    Their brand and people are at the heart of what they do and they want to create a culture that ensures high talent density through talent attraction and retention. The Head of Culture will be central to this and responsible for the creation and execution of the strategic culture roadmap and for delivering this into their dynamic and growing business.

    The right applicant will have:

    • Experienced within development of people plan, vision, values and culture including people branding and culture programmes.
    • Strong leadership skill – A minimum of 5 years’ experience in leading teams.
    • Measurable results in developing cultural and branding, driving growth through a focus on people retaining and building talent acquisition, creating infrastructure & scalable people processes.
    • Exceptional communication skills, and emotional intelligence with the ability to handle complex, social dynamics among ambitious employees.
    • A true interest, passion, and proven experience of landing projects across the entire People spectrum.
    • Experience of driving strategic Talent, OD and Engagement initiatives, which show clear ROI
    • Experience of working in a Technology / SaaS Digital business

    Reporting to the Chief Operations Officer, your responsibilities will include.

    • Design, develop and implement business wide culture strategies that drive towards delivering on the overall strategy yet are tailored and impactful for different areas and audiences across the business.
    • Take a systemic view of culture change beyond the core ‘people’ systems ensuring we embedded across all levers, including operating models, organisational design, governance and decision-making, strategic planning, affordable cost base and change & communications frameworks.
    • Influence, educate and manage key stakeholders including the Board and Senior Leadership team across the business.
    • Work with the Head of HR to develop and lead the Diversity and Inclusion strategy for the business.
    • Develop strategies and initiatives that drive people engagement and high performance ensuring that leaders understand the motivational drivers in their teams.
    • Collaborate across the business to drive an internal communication plan which reflects a modern, consistent, and engaging approach to embedding the values and culture.
    • To ensure that evolving strategies, ideas, and initiatives, on both a small and large scale, are in line with the company’s overall culture and values and achieve business goals through strong brand identity.
    • Create a place where our people are enabled to do their very best work and where they are empowered and trusted to deliver and succeed.
    • Ensure that we are renowned as an excellent employer and a great place to work where employee engagement does not need to be measured through surveys as it shows on our people’s faces and through their dedication and commitment to getting the job done and achieving for themselves and the business.
    • Openly collaborate with the Head of HR to ensure that we are benefiting from synergies that can be achieved through joint strategic working and creates consistent and clear messaging and delivery of HR Business processes.
    • To drive cultural excellence by partnering with our senior leadership team implementing cultural changes and overcoming challenges both strategically and operationally together.
    • Mentor employees on company’s values and principles, working closely with the senior management to help scale and preserve the company’s entrepreneurial culture.
    • Work with the wider HR function to develop proposals and measures to improve employee engagement and the employee experience.
    • Ensure compliance at all times with company information and security policies in line with the ISO 27001 and BS20012 standards

    If you feel this opportunity sounds like something of interest and would like to find out more then please submit your CV and one of the team will be in contact to discuss your application further.

    Due to the number of applications for this role you will only be contacted if you are selected for next stage.

    Douglas Charles and its Clients are Equal Opportunities Employers. We do not discriminate on the basis of race, colour, religion, sex, gender, orientation, origin, age, disability, or any other characteristic. We celebrate and champion diversity, striving to create an inclusive workplace for everyone.


    Request a call back

    Fill in the form with your details and one of our team will give you a callback. Our team are happy to help with any questions or queries you may have, whether it’s about available roles or positions you are looking to fill.

      What Our Clients Say

      Douglas Charles deliver a professional and personalised service, they make you feel comfortable putting your trust in them to find the right fit of candidate for your role.  Sharon our consultant is friendly, approachable, helpful and understanding, she demonstrates professionalism and passion in her work. I appreciate her quick response, efficiency and prompt follow-ups to my requests.  She knows and understands how we work here at Slingsby’s and will not swamp you with CV’s only forwarding those of people likely to be a good fit.

      Thanks for all your help Sharon

      Kind regards,

      Morag J Tearne

      HR, Health & Safety Manager

      Morag Tearne

      Morag Tearne
      Various Office Based Roles - HC Slingsby PLC

      Hi, my name is Ronan Cezar.

      I was recently assisted by Douglas Charles team for a job position.

      I was able to get an offer thanks to Mr. David Armitage and Mrs. Sharon Devine.
      David and Sharon were not only supportive, kind and patient, they were the key element to make my new job possible.

      I hope everyone looking for a job could have such an incredible assistance.
      Totally recommended.

      Thanks Sharon and David,

      Yours sincerely,

      Ronan Cezar

      Ronan Cezar

      Ronan Cezar
      International Business Partner - International Business Partner, VIOOH Limited

      “Throughout the recruitment process Sharon kept me fully up to date with the progress of my application. Arranging the interview with the recruiting company and communicating professionally and timely at all stages.

      Sharon supported me and answered any questions I had prior to the interview. Sharon’s support and advice was invaluable and the match between job role and candidate experience and suitability was second to none. I highly recommend this recruitment business for finding the right people for the right roles, I have worked with recruiters previously both as a recruiting manager in business and as a candidate, and Douglas Charles Recruitment stands out as a step ahead of the rest, fantastic service that delivers results! Thankyou.!”

      I truly love my job and your help was a major factor in this life change move for me and I am very grateful to you.

      Kind regards,



      Robert Guest

      Robert Guest

      Robert Guest
      Customer Service and Retentions Manager - Simply Vehicle Leasing

      Sharon and David at Douglas Charles listened and understood my dilemma when I had a problem. Only then did they look for suitable relevant opportunities for me.

      Within two weeks I had two job offers. I would recommend Douglas Charles to anybody who is looking for new staff or a new job.

      Mark Robinson

      Mark Robinson
      - Burrow & Crowe Ltd

      Douglas Charles Recruitment helped me to recruit two superb new people to join my team at Business Coaches Yorkshire Ltd, my Action Coach franchise and I would recommend Douglas Charles to anyone looking for support with recruiting.

      Sharon, my main contact, was amazingly helpful from our first meeting through to checking in after the team members had started to make sure everything was good.

      On our initial call Sharon asked lots of questions to get clarity on the business, the roles I was looking to recruit and what I needed skills and behaviour wise from candidates. She used all of this information gleaned to turn my job description into an effective job advert and tweaked this over a few weeks to ensure the candidates applying matched the profile needed.

      Sharon worked closely with me to accommodate the recruitment process I wanted to use – CV screening, an initial telephone interview by Sharon, a group interview and then 121 interviews with me.

      She easily adjusted her ways of working to meet my needs and in the group interview was an invaluable second pair of eyes and ears – offering sound insight on the candidates and willing to voice her opinion to help me reach a decision on who to invite to the next stage.

      Sharon worked hard to find the right candidates – matching people both on skills and attitude for my requirements. She is highly personable, a great support during the recruitment process and a good judge of character.

      The candidates experience was equally positive – with both of them describing Sharon as incredibly friendly – she quickly put them at ease, was very informative and clear on what to expect and responsive to their queries and questions.

      I would recommend Douglas Charles Recruitment to anyone looking to recruit.

      Jenni Morgan

      Business Growth Specialist

      ActionCOACH UK

      Jenni Morgan

      Jenni Morgan
      Telemarketer - Business Coaches Yorkshire Ltd

      I have used Douglas Charles recruitment for our professional needs.

      They are an amazing agency and they take the time to actually listen and get to know the company and the ethos that they are recruiting for. This is what sets them apart from the rest.

      Barnaby Roe

      Barnaby Roe
      Managing Director - Wakefield Pharmacy

      Partners and associations

      Barrett Steel Racing
      FSB Racing
      LUFC Foundation